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  • 1 Classes
  • 2 Students
  • All Levels

Retail Sales Associate is designed to facilitate training on the Job Role and functions of Sales Associate.

  • 590
  • No Ratings

  • (0 ratings)
What you will learn
  • You'll learn the job role of Retail Sales Associate
  • Legal and Company Criteria for Providing Credit
  • Policy and Procedures of an Organisation for Handling Risks
  • First Aid and Medical Emergency Plan
  • Demonstration- Features & Benefits
  • Identifying Opportunities for Up-selling and Cross-selling
  • Legal Rights related to returning of Unsatisfactory Goods
  • Demonstration of Specialist Products
  • Recording and Evaluating Promotion Results
  • Preparing Customer Visit
  • Dealing with Repeated Problems and No-Solution Situations
  • Maintaining and Controlling Customer Service Delivery
  • Meeting and Exceeding Customer Expectations